British Online Supermarket does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service, inlcuding for internal marketing purposes
c. Only disclose information to third-parties for goods delivery purposes
Although we endeavour to take every reasonable precaution to protect your data, transmission of data over the internet is not completely secure. We cannot guarantee the security of data transmitted to our site, and any transmission is at your own risk. Once we have received your data we will use strict procedures and security features to try and prevent unauthorised access. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.
Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to allow us (British Online Supermarket) to track and examine the use of this site to improve it for our customers, and to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Our systems are not designed to associate your personal information with your activities (such as pages you view or things you click on or search for).
Personal data collected: Cookie and Anonymous Usage Data.
Place of processing: USA.
Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ads Settings at www.google.com/settings/ads.
You can also use the Google Analytics opt-out browser add-on.
Information Protection and Privacy Statement
British Online Supermarket (hereafter referred to as 'BOS') is committed to protecting the privacy of personal information relating to our employees, clients, potential clients and correspondents and any related activities. This Data Protection and Privacy Statement explains how BOS will use any personal information we collect in relation our staff, existing or potential clients, together with the administration of BOS and associated activities, which satisfies the requirements of the EU General Data Protection Regulation 2016 (GDPR).
BOS will collect and retain personal information about its staff. This will usually be limited to personal information required during employment with BOS and, as a minimum, will include name, address, date of birth, next of kin, bank details, telephone / mobile number and e-mail address of each member of staff. The collection and retention of any additional personal information will be justified in relation to specific elements of employment with BOS and will be agreed with individual members of staff, as appropriate. Each member of staff will be asked to provide their explicit consent in relation to the retention and legitimate use of their personal information in relation to their ongoing employment with BOS.
The retention of staff personal information is justifiable in relation to the explicit consent provided, as described above. This information will be retained for the duration of employment with BOS and for a period not exceeding seven years following the termination of employment.
Clients, potential clients and correspondents enquiring about the services or the wider activities of BOS, either by telephone, by post or via the BOS website will be asked to confirm their consent for BOS to retain their information when they engage with BOS, request information pertaining to our services or submit an online contact form or order.
The retention of clients, potential clients or correspondents' personal information is justifiable in relation to the explicit consent they provide when contacting BOS. This information will be retained for a period not exceeding seven years), unless there is legitimate justification to do so.
BOS is the Data Controller for all personal information relating to its staff members, clients, potential clients and correspondents.
BOS will also use the personal information described above for justifiable data processing purposes, including employment activities, to administer the wider business activities of BOS, to provide information in relation to our services and in relation to legitimate marking activities. BOS will usually be the direct data processor for these activities, however, in certain circumstances BOS will provide information to related third-parties, who have a defined legitimate interest in processing the personal information provided. BOS will not share any personal information with any third-parties who do not have a defined legitimate interest.
BOS has nominated Michael Aldridge as the person responsible for the protection and privacy of the personal information it collected and retains. Any enquiries in relation to the collection, use and retention of personal information by BOS should be sent to Mike Aldridge at firstname.lastname@example.org or in writing to British Online Supermarket, Kent Barn, St. Radigunds Abbey Farm, Abbey Road, Dover, Kent, United Kingdom, CT15 7DL. Alternatively, BOS can be contacted on 01304 447073.
All staff, clients, potential clients and correspondents have the right to access the information that BOS has collected and retained about them. Request can be made to access to this personal information by contacting BOS, as described above. BOS will provide a copy of all the personal information we hold.
If a staff member, client, potential client or correspondent believes that the information BOS holds about them is incorrect, they can contact BOS and request that the information is reviewed and amended to ensure its accuracy. Any requests will be responded to within thirty days of receipt. The rights of data subjects are explicitly defined in the GDPR regulation in relation to the confirmation of information that is processed, the right to rectification, erasure, restricted and third-party processing of this information, which BOS acknowledges.
All data subjects have the right to contact the UK Information Commissioners Office (ICO), who is the national regulator for data protection and privacy matters, if they are dissatisfied with the outcome of any reasonable request they have made to a data controller in relation to the personal information that is held or processed.
Information on how to contact the ICO can be found at www.ico.org.uk
Information gathered from our website
You may choose to provide personal information to us when you place an order on our website or contact us to provide you with information on our services. You may be asked to provide information about yourself including your name, title, postal address, telephone number and/or email address.
Information gathered automatically
We may also collect information automatically about your access and usage of our website using cookies and other analytical technology. We will use your IP address, which is a numeric code that identifies a computer on the internet, to collect internet traffic data and information on your browser type and computer. If you do not wish to receive cookies, you may reject them by amending your browser settings, unless they are required for the delivery of our website or services to visitors.
How does British Online Supermarket use your information?
We will use your information for the specific purposes for which it has been provided or collected by us, including:
to provide information that you may request regarding our services
to contact you to introduce new products or services
to comply with any applicable statutory and regulatory obligations
" to deal with any feedback, queries or complaints that you may have
We may also use the information that we collect about you for further marketing and business development purposes, including:
to provide information about British Online Supermarket and our services, which may be of interest to you
to provide you with updates on our products and services
to contact you about other activities and events that we may undertake
Information gathered by cookies and similar analytical technologies are used to measure and analyse information on visits to our website, to update the website to improve the visitor experience and to improve technical performance. We will not use the data to identify you personally or to make any decisions about you.
Furthermore, we may use your information to administer, support and improve our business generally and to enforce our legal rights.
Legitimate grounds for processing your information
We must have a lawful basis for processing your information. This will vary depending on the circumstances for obtaining your information, but will typically include:
the activities are within our legitimate interests as an online supermarket seeking to engage with and provide services to prospective and current clients
you have given consent for us to process your information in relation to our services, or our wider marketing activities
the processing is necessary for compliance with legal obligations that we are subject to
If you become a client of British Online Supermarket, we may use your personal information to send you information that we think may be of interest to you. This falls within our legitimate interests as an online supermarket to use your information for marketing purposes.
You will be given the opportunity to confirm whether or not you wish to receive direct marketing materials and communications from us, either at the time you provide your details and/or within any marketing communication itself.
At any point, if you change your mind about being contacted by us, or any of your personal details change, or you believe that any information we hold about you is either inaccurate or out-of-date, please contact us by emailing email@example.com or writing to us at British Online Supermarket, Kent Barn, St. Radigunds Abbey Farm, Abbey Road, Dover, Kent, United Kingdom, CT15 7DL. Alternatively, you can call us on 01304 447073.
Disclosure of your information
The information you provide to British Online Supermarket will be held on our computers in the UK and accessed by staff working in the UK. Information you provide to us may be transferred to, stored or processed by third party organisations which process data on our behalf. These third parties may store or process your information in the UK or elsewhere, including outside the EEA.
Protection of your information
We have implemented relevant administrative, technical and physical controls for our website, which are designed to mitigate the risk of loss, misuse, unauthorised processing or disclosure of the personal information that we hold.
We will retain your personal information for no longer than necessary for the purposes that it was collected and in line with our defined data retention requirements.
You have certain rights in relation to your personal information. However, these rights do not apply in all cases or to all information that we hold about you. However, you have the right to request that we:
Provide you with a copy of the personal information that we hold
Update your personal information where it is incorrect or out-of-date
Delete personal information that we hold
Restrict the way in which we process your information
Consider any valid objections to our processing of your personal information
Provide information you have given to us to a third-party provider of services, where our lawful basis for processing is consent and where processing is automated
We will respond to your request within the defined statutory time-period, or explain why we are unable to do so.
v1.0 - 25th March 2018